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A job with a royal view

Posted: 2016-07-03 01:47:00, Categories: Travel, Work, Germany, 878 words (permalink)

Neuschwanstein, the fairy tale castle above the clouds.
Neuschwanstein, the fairy tale castle above the clouds.
Since March 2016 I've been working part-time as a guide at the Neuschwanstein castle, one of the most popular tourist attractions in Germany. It has been a great experience to do something completely different than my previous jobs, and the view out of the "office" windows is the best I've ever had. :-) In addition to greeting thousands of visitors from around the world, through the work I've gotten to know many nice colleagues, some even from the same village we are living in.

The castle is located a good 10 km from our apartment, on top of a hill so we actually see it from our windows. It takes me about 50 minutes to cycle there and change my clothes to the official outfit of the guides. I work normally on Mondays and Wednesdays, starting at 8, 9 or 10 in the morning, and finishing between 16:30 and 19 in the evening. During July-September I'll be there one more day per week, usually Thursdays. Additionally I'm still involved in IT projects on a freelance basis, so this year has been busier than usual.

View from the castle towards lake Bannwaldsee.
View from the castle towards lake Bannwaldsee.
With more than a million visitors per year Neuschwanstein is the top tourist magnet of the area. All visits of the castle are guided tours, which guarantees that there is enough to do. During the busiest time of the day, a new tour with up to 60 participants starts every 5 minutes. Every guide on duty does up to 10 tours a day, lasting about half an hour each. After the tour there's some time for answering questions, coming back to the starting point and preparing for the next tour, usually also for a short break in between.

View from the castle towards Füssen.
View from the castle towards Füssen.
The tours come in three varieties: spoken tours in English and German, plus audio tours where each visitor gets a portable device and can choose the language from 18 alternatives. On an audio tour, the job of the guide is to lead the group through the castle, activate the audio guides at pre-defined points and help in case of any problems. That gives occasionally a chance to practise other languages than English and German. In addition to the tours, the guides are also responsible of cleaning the exhibition rooms. That's done every morning before the first tour starts.

Me on the castle courtyard. Photo by Vladi Kurucova.
Me on the castle courtyard. Photo by Vladi Kurucova.
A world famous attraction brings in an international audience. One clearly visible trend is the rise of Chinese tourism: without any statistics in hand I'd guess that Chinese are already the second largest group of visitors right after Germans. Also other Asian countries, Northern America and large European countries such as France, Italy and Spain are well represented. Russians and East Europeans come often as well, and occasionally we receive South Americans too. Africans and Middle Eastern visitors are a rarity, even with Arabic offered as one of the languages on audio guide tours. A few times I've also met Finns in the castle.

The outfit of the guides. Photo by Vladi Kurucova.
The outfit of the guides. Photo by Vladi Kurucova.
Neuschwanstein has more visitors and longer opening hours during the summer than in winter. Therefore they search guides for the summer season every year to complement the permanent staff, and that's how I also found the job. There is a range of different contracts available: full time, part time and a fixed number of days during the season, which suits especially students working during university holidays. I'm one of the three foreigners, the other two being Fabienne from France and Vladi from Slovakia. There are no dedicated English and German guides, we all do spoken tours in both languages as well as audio tours. My German isn't perfect, but being allowed to guide natives at one of the landmarks of Bavaria confirms that it's good enough.

My contract is until the middle of November, a couple of weeks into the more quiet winter season. That means that I'll spend this summer and autumn mostly in Germany. One of my free time plans is to visit some other castles and palaces in the region. As an employee in one of the historic buildings managed by the state of Bavaria, there are quite a few others I have free entrance to.

Neuschwanstein castle on a nice April afternoon.
Neuschwanstein castle on a nice April afternoon.
The title photo shows Neuschwanstein five years ago, with the valley behind covered in fog, when I was visiting the area with my family. That was a magical moment, doing justice to the nickname "Märchenschloss", the fairytale castle. The other photos have been taken in spring 2016, featuring the view out of the windows of the guides' lounge, me at the castle courtyard and another view of the castle taken near the Marienbrücke bridge. The bridge is currently closed but should open again in August.

Finally, a tip for everybody who'd like to visit the castle, especially on a summer weekend: come early in the morning. The first tour starts at 9 am, but the ticket center opens already at 8. Later in the morning you'll have to stand in the queue for quite a while, and in the afternoon all tickets for the day might even be sold out. Alternatively you can make a reservation in advance — there's a separate line to pick up pre-booked tickets. If you have a long waiting time before the beginning of the tour, a pleasant way to spend that is to take a walk along the shore of the nearby Alpsee lake.

3 comments

Comment from: Frank [Visitor]  
Exciting job and very fantastic castle
2016-07-03 @ 17:11
Comment from: Rainer [Visitor]
Hi there, really nice to hear. It is near my ’second home town’ , Munich. Been there too - the scenery is beautiful. Nice bicycling area also.
2016-07-03 @ 21:22
Comment from: [Member]
Thank you for the comments! By the way, if you’d like to see how the castle looks inside, you can take a photo tour on the Neuschwanstein homepage.
2016-07-04 @ 01:57

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